Items Not Eligible for Return or Exchange

• International Orders: All international orders are non-returnable and non-exchangeable.
• Customised or Personalised Products: These items are made specifically for you and cannot be returned.
• Used or Damaged Products: Products must be returned in their original, unused condition with all labels and tags intact.

Returnable Items

• Eligible Products: All items except those mentioned above can be returned or exchanged.
• Condition: Products should be in their original packaging and in a saleable condition.
• Time Frame: Returns and exchanges must be initiated within 5 days of receiving the parcel.

Return Handling Fees

• Return Picked Up by Little Rajkumari: A handling fee of INR 199 per item will be applied.
• Return Sent by You: A handling fee of INR 99 per item will be applied.
• Orders Shipped but Not Accepted: A handling fee of INR 199 per item will be charged.

How to Initiate a Return or Exchange

• Submit Your Request: Raise your enquiry through our ticketing system or email us at support@example.com.
• Return Process: Once your request is approved, you will receive instructions on how to proceed with the return.

Refund Process

• Store Credit: Once we receive the returned item and it passes our quality check, the refund amount will be added to your Little Rajkumari wallet for future purchases.
• Processing Time: Refunds may take 7-10 business days to reflect in your Little Rajkumari Wallet account after quality checks are completed.

Additional Information

• Starting Price: Our product prices start from ₹3000.
• Size Availability: We offer sizes for children ranging from 0-6 months, 7-12 months, up to 1-15 years.
• Exchange Policy: Direct size exchanges are not offered, but you can return eligible products within the return period and place a new order for the required size.

Faulty or Incorrect Products

• Defective Items: If you receive a faulty or defective product, contact us within 48 hours of receiving it, including your order number and clear images of the issue.
• Incorrect Customization: For items that do not match your customization request, contact us within 48 hours with order details and images for verification.

Good to Know

• Size Variations: Minor variations (1-2 inches) in measurements can occur due to different measuring methods.
• Color Variations: Product colors may differ slightly from images due to photography and display settings.

Cancellation Policy

• Custom Orders: Custom and pre-order products can only be cancelled within 24 hours of placing the order.
• Standard Orders: Non-custom products can be cancelled until they are shipped.

For further assistance, please contact us at support@example.com. We are committed to making your experience with Little Rajkumari as enjoyable as possible!